Why can't I login to my account?
If you are unable to login, please check if you have entered the correct email username or password. If you have forgotten your password, you can reset it by clicking "Forgot Password" below the login form. Alternatively, you can contact us for assistance.
Why can't I sign up on VCCWave?
If you are experiencing difficulties signing up, please check two things. First, ensure that you have entered a password with the correct format, including at least one capital letter, one symbol, one number, and a minimum length of 8 characters. Second, make sure that JavaScript is enabled in your browser and that there are no browser extensions (such as Adblock or Avast) blocking your signup process.
How can I reveal my Card CVV?
To reveal your virtual card CVV and use your card online, you must complete a captcha to prove that you are a human. The captcha consists of specific tasks that only humans can complete.
How can I earn balance to use with my VCCs?
Simply click on "Earn Balance" and complete certain tasks to earn balance that you can use with your VCCs.
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